a1bd's Privacy Policy
How your personal information is collected, stored, and used — this policy explains everything transparently.
Introduction & Scope
a1bd is a trusted online entertainment and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how a1bd collects your personal information, the purposes for which it is used, and the steps we take to protect your data.
This Policy applies to the a1bd website and all services connected to it. By opening an account or using the services of a1bd, you are considered to have fully accepted the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our services.
a1bd reserves the right to modify this Policy at any time. The version published on the website after any change will be considered the effective version. It is therefore recommended that you visit this page regularly.
What Information We Collect
a1bd collects various types of information. These can be divided into two main categories: information you provide directly, and information collected automatically while you use our services.
A. Information You Provide Directly
During registration and account management, you may provide the following information:
- Full name and date of birth
- Email address and mobile number
- Bank account or mobile banking (bKash, Nagad, Rocket, Upay) details
- Government-issued documents for identity verification (copy of national ID card or passport)
- Messages and complaints submitted through support
B. Information Collected Automatically
When you use the a1bd website or app, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and operating system information
- Usage patterns through cookies and tracking technologies
- Page views, clicks, and session data
- Transaction history and gaming activity logs
Purpose of Using Information
a1bd uses your personal information for the following legitimate purposes:
A. Account & Service Management
- Creating, verifying, and securing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers
- Ensuring VIP membership and cashback benefits
B. Security & Legal Compliance
- Preventing fraud and money laundering
- Verifying your age (only individuals aged 21 or above may use the services)
- Complying with responsible gaming guidelines
- Fulfilling legal obligations
C. Service Improvement & Communication
- Analyzing and improving service quality
- Resolving technical issues
- Personalizing the experience based on your preferences
- Sending necessary notifications via email or live chat
a1bd never sells or rents your personal information to third parties for marketing purposes.
Information Sharing & Disclosure
a1bd does not disclose your personal information to third parties as a matter of policy. However, information may be shared in the following specific circumstances:
- Service Provider Partners: With payment processing organizations (such as bKash, Nagad, Rocket, Upay, or banks), technology providers, and security verification firms — only the information necessary for them to perform their services.
- Legal Obligations: Information may be disclosed in accordance with court orders, valid requests from law enforcement agencies, or directives from regulatory authorities.
- Fraud Prevention: Information may be shared with relevant organizations for the purpose of investigating or preventing fraudulent activity.
- Business Changes: In the event of a merger, acquisition, or asset transfer, you will be notified in advance.
All third-party partners are contractually bound to comply with a1bd's privacy standards and may not use the information for any additional purpose.
Cookies & Tracking Technologies
The a1bd website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.
Use of Cookies
- Essential Cookies: Essential for maintaining login status and ensuring the core functionality of the site.
- Functional Cookies: For remembering your preferred language and settings.
- Analytics Cookies: For understanding site usage patterns and improving service quality.
You can disable cookies by changing your browser settings. However, doing so may cause some site features to stop working and your experience may become limited.
Data Security Measures
a1bd takes industry-standard technical and organizational measures to protect your personal information:
- SSL/TLS Encryption: All data transmission between the website and servers is encrypted.
- Secure Server Environment: Data is stored in secure data centers with strictly controlled access.
- Two-Factor Authentication: An additional security layer for accessing your account.
- Regular Security Audits: Regular reviews to identify system vulnerabilities.
- Restricted Staff Access: Only authorized staff may access personal information, and they are bound by confidentiality agreements.
Nevertheless, no data transmission over the internet can be guaranteed to be completely secure. It is therefore recommended that you keep your account password confidential and avoid logging in from unfamiliar devices.
Data Retention Period
a1bd retains your personal information only for as long as it is necessary. The retention period is determined based on the following factors:
- All information is retained while the account remains active.
- Even after an account is closed, certain information may be retained for a specific period to fulfill legal obligations.
- Transaction-related information is kept for the period specified under financial regulatory requirements.
- Information from inactive accounts may be deactivated over time, but you will be notified before deletion.
Section 08
Your Rights & Freedom of Choice
As a user of a1bd, you have the following rights over your own information:
- Right to Access: You can find out what information is stored about you.
- Right to Correction: You can request the correction of inaccurate or outdated information.
- Right to Deletion: You can request the deletion of your information where there is no legal obligation to retain it.
- Right to Restrict Processing: You can limit the scope of how your information is used in certain circumstances.
- Right to Opt Out of Marketing Communications: If you do not wish to receive promotional messages, you can make a request at any time.
To exercise these rights, please contact our support team. a1bd provides assistance 24/7 via live chat and email ([email protected]) in both Bengali and English.
Section 09
Protection of Minors
a1bd's services are only for individuals aged 21 or above. We do not knowingly collect information from minors. Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected in error, it will be deleted immediately and the associated account will be closed.
Third-Party Links & Services
The a1bd website may have connections to third-party service providers — such as payment gateways or game provider platforms. These third parties have their own privacy policies, and a1bd is not responsible for their methods of data collection and use.
When you use the interface of bKash, Nagad, Rocket, or Upay for payment processing, the privacy policies of those platforms apply. We recommend that you read the privacy policies of those platforms.
Policy Changes & Contact
a1bd may update this Privacy Policy at any time. In the event of a change, the latest version published on the website will be effective. For significant changes, a notification may be sent to the registered email address.
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact the a1bd support team:
Email: [email protected]
24/7 live chat support is also available — in both Bengali and English.
Your Trust Is Our Responsibility
a1bd believes that transparency and trustworthiness are the foundation of a lasting relationship. Your personal information is used only for necessary purposes, kept secure, and never sold to third parties in an unethical manner.
Our goal is to build a safe, fair, and enjoyable online entertainment environment for every user. We are proud to have you with a1bd and remain committed to protecting your privacy at all times.